Fun game

Good game but i cant get one of the keys and i got so frustrated to a point where i went on youtube and watched the walkthrough and they just tapped the key. But every time i go to tap it, it doesnt work for me? May im doing it wrong or maybe its a malfunction? Fun game tho

Sadie sagha about Escape 1 : Prison Break - Shawshank Redemption, v3.4.1